We aim to deliver your order within your selected delivery slot whenever possible. Orders placed before 10:00 PM will typically be eligible for next-day delivery, subject to product availability and delivery slot availability.

Please inspect all items upon delivery. If there are any issues with your order, such as damaged, incorrect, or missing items, please contact us within 24 hours of delivery.
You can reach us via WhatsApp or email at info@droparoll.co.uk. Our customer support team will review the issue and work with you to find a suitable resolution.

We take great care to ensure all orders arrive in excellent condition. If you receive a damaged item, please notify us within 24 hours of delivery by WhatsApp or email at info@droparoll.co.uk.
To help us resolve the issue quickly, please include clear photographs of the damaged item and any affected packaging. Once reviewed, we will arrange an appropriate resolution as soon as possible